1. Shipping Methods and Costs
- Shipping Methods: We offer various shipping methods, including COD & Shiprocket. The available shipping options and their costs will be displayed at checkout.
- Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be provided during the checkout process.
2. Processing Time
- Order Processing: Orders are typically processed within 4 business days from the date of purchase. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.
- Order Confirmation: You will receive an order confirmation email once your order has been placed, and a shipping confirmation email once your order has been shipped.
3. Shipping Times
- Domestic Shipping: Estimated delivery times for domestic orders are 6 to 8 business days, depending on the shipping method selected.
- International Shipping: Estimated delivery times for international orders are 10 to 15 business days. Please note that customs processing times may affect delivery times.
4. Shipping Restrictions
- Shipping Areas: We currently ship to all over India. If you are located outside these areas, please contact us at sahishnu.3els@gmail.com to inquire about shipping options.
- P.O. Boxes: We do not ship to P.O. Boxes. Please provide a valid street address for delivery.
5. Order Tracking
- Tracking Information: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
6. Shipping Delays
- Delays: While we strive to meet the estimated delivery times, delays may occur due to factors beyond our control such as weather conditions, carrier delays, or customs processing. We will notify you if there are any significant delays affecting your order.
7. Shipping Issues
- Lost or Damaged Items: If your order is lost or damaged during transit, please contact us immediately at sahishnu.3els@gmail.com. We will work with the carrier to resolve the issue and may offer a replacement or refund depending on the circumstances.
- Incorrect Address: Please ensure that you provide accurate shipping information when placing your order. We are not responsible for delays or issues arising from incorrect or incomplete addresses provided by the customer.
8. Returns and Exchanges
- Return Shipping: If you need to return or exchange an item, please refer to our <a href=”https://www.3elearningstudio.com/refund_returns/”>Refund, Cancellation, and Returns Policy</a> for detailed instructions on how to return items and any applicable return shipping costs.
9. Returns and Exchanges
For any questions regarding our Refund, Cancellation, and Returns Policy, please contact us at:
- Phone: +91 9175986940
- Email: sahishnu.3els@gmail.com